Testimonials
If you'd like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment or you may also learn how to comment on our Google Places page with your google account or easily set up a google account @ http://www.google.com/support/places/home/bin/static.pyhl=en&page=guide.cs&guide=29942&topic=29944&rd=1
We'd love to hear about your experience!
POST-APPOINTMENT SURVEY FEEDBACK:
Kaia, Oct 25, 2011 - Top Notch Dental Services
The dental office cannot be beat!! The service is always consistently top notch. I always recommend the dentists and orthodontists to other parents. High marks in all areas. I wish they saw adults!!!!
Zoe W., Oct 24, 2011 - My Kid Loves Going to the Dentist
The doctors, nurses and staff at Pediatric Dental Specialists are great. My daughter started going to their office at age 3 and she looks forward to her appointments and has no fear. Having an office dedicated to just children makes the place special and fun. Also the office does not have that dental office medication smell so you do not get that sick feeling upon entering.
October 8, 2011 - Hailey H.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Lily is always so sweet and wonderful with my daughter. I also appreciated how quickly you get us in and out. | |
| Do you have suggestions to help us improve our service? | |
| Nope - perfect! |
September 29, 2011 - Caleb L.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Olga got our surgery scheduled in two days and was handled all the insurance authorizations correctly which was refreshing because most medical personal botch the process. |
September 24, 2011 - Alex B.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Olga was very helpful with setting us up with clear instructions and mailing us paperwork. Dr Cortez was super in explaining the procedures before hand, and the results afterwords. | |
| Do you have suggestions to help us improve our service? | |
| Every thing was done smoothly and efficiently. |
September 21, 2011 - Leslie L.
What do you like best about our practice?
The office, very kid friendly, very low wait times, the toy drawer in the rooms, the tv to distract the kids, the flexibility of letting parents hold kids on the first few visits.
September 18, 2011 - Elena M.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Dr Sanchez is a superb dentist who took the time to explain to my child exactly what she needed to do to maintain acceptable oral health. Words from a caring professional work better than "nagging" from mom! Thank you! |
August 29, 2011 - Isabella S.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Julie in finance was wonderful as always. |
August 27, 2011 - Demier R.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Everyone in the office shares a common good-will and professionalism, thank you. |
August 18. 2011 - Sean S.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| dr. cortez and dr. plannel were wonderful working with our autistic son who needed special care and patience to take care of. |
August 15, 2011 - Kaiden H.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Dr. Cortez is great and the female hygenist we had was really good with my daughter. She made him feel important and comfortable. She knew how to talk with young children and make them feel safe. |
August 14, 2011 - Sarah C.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| PDS is a friendly place. The dental care is excellent. My daughter likes the fish, :) |
July 29, 2011 - Joaquin D.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Like I said above. Olga, Heather and Vanessa are the staff who come to mind. Another staff member helps us in financial but I don't remember her name. Thanks Dr. Cortez for taking my son as a patient when no other dentists before you would. |
July 14, 2011 - Isabel D.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Everyone was great from the front office to the back office, but may I say that Julie is awesome - always love checking out with her!! | |
| Do you have suggestions to help us improve our service? | |
| No - everything has been great since we became patients back in 1991! |
July 1, 2011 - Ruby D.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Dr. Cortez rocks! Julie is warm freindly and always a pleasure to talk with. The whole office is terrific. Wouldn't take my kids anywhere else. |
June 24, 2011 - Gabriel Y.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| I wish it was so easy to just point out one person on your staff but everyone there from the front desk to Ortho and billing are outstanding people and have done everything to accommodate me and my crazy schedule. |
June 23, 2011 - Mason R.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| We just love Dr Cortez! Our children will be patients for many years to come! | |
| Do you have suggestions to help us improve our service? | |
| Not a thing to improve. We were only there less than a minute before we were called back. All staff is always extra courteous and friendly. |
June 12, 2011 - James A.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| vanessa g. is very friendly and seems to really enjoy being there! even on the phone she speaks as though she has a constent smile! |
June 3, 2011 - Steven B.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| I think all of your staff is awesome. They are patient with the kids, and maintain a sense of humor, which I really appreciate. Thank you to everyone in your office. :) |
May 2, 2011 - Nicholas B.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Dr. Sanchez was wonderful with our 17 month old son. |
April 14, 2011 - Kevin I.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Dr. Sanchez makes sure that the kids are informed about their oral hygiene. She gives hints and tips to help them do a better job. Julie at the payment desk always says hi to us and makes us feel special. |
April 13, 2011 - Kaia B.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Dr. Sanchez is the best!!! Everyone there is awesome. | |
| Do you have suggestions to help us improve our service? | |
| Absoutely nothing!! Actually, I wish you saw adult patients!!! |
April 2, 2011 - Hailey A.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| The hygenist who took my daughters x-rays was amazing. She explained what was going to happen and made her feel very comfortable and she had a great first x-ray experience. |
April 1, 2011 - Owen G.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| I don't know her name. She was in the front, but not main greeter when I signed in. She listened closely to my son's comments while waiting. She called him by name (listening to me??) & showed him a picture of the puffer fish puffed out. She was attentive |
March 27, 2011 - Myles R.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Dora, who works with Dr. Planells, is very efficient and friendly. We schedule our appts. at 8am so that my son doesn't miss school. Your office always sees us on time. Front receptionist are very friendly and helpful, too. |
March 21, 2011 - Hibah Y.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Yes. The check out nurse, Elizabeth, was very friendly and cracked some jokes with me. Made me feel like coming there every other day! Good job Liz, keep it up. | |
| Do you have suggestions to help us improve our service? | |
| Keep all the smiling and friendly ladies on their jobs. |
March 10, 2011 - Maya B.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Kimi was wonderful, as was Dr. Cortez. |
March 9, 2011 - Henry M.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Everyone was fantastic. Elizabeth and Dr. Santos were great. My son really enjoyed his first visit to the dentist. Perfect experience. |
March 4, 2011 - Jon L.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| The office staff and doctors are always wonderful. The experience is always positive for my children, even if they are having a procedure done. Thank you!!!! |
February 24, 2011 - Noah S.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Everyone is friendly and professional....starting with the front office people and ending with Dr. Cortez. Thank you. |
February 24, 2011 - Kenneth S.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Dr. Santoz Cortez, for taking time out to talk with my son egarding his future and telling him alittle about his journey in life to be the great Dentist he is, that was above and beyond the call of duty. |
February 24, 2011 - Avery O.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| We loved how Lizzie interacted with both of our young daughters--she was super friendly and put them at ease! Great job! |
February 18, 2011 - Haley D.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Yes, the poor girl who had to clean my daughters teeth during her melt down. Thank you for your patience and understanding when my 5 year old who acted like a 2 year old because of the taste/texture of the fluoride toothpaste! |
February 11, 2011 - Jake D.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| We are always delighted to see Dr. Cortez! |
January 21, 2011 - Ella D.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Michelle was so kind and gentle with my daughter, who was a bit leary about going to dentist. We hope to see her again next time! |
January 20, 2011 - Andrew R.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Dr.Cortez is wonderful and I wish he had an office in Orange County. My boys have been patients of his since they were toddlers and we still commute out to Long Beach for our appointments. |
January 20, 2011 - Jaden A.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Everyone has been very friendly and professional everytime we come in. It makes the kids comfortable and want to continue to go to the dentist. Very happy overall! |
January 15, 2011 - Andrew T.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Outstanding Service was the Dental Assistant. I think her name was Kim or Kimmy??? But yeah great service and always Dr. C. is amazing | |
| Do you have suggestions to help us improve our service? | |
| No, its perfect. Unless you could make it so I didn't have to go to the dentist... but going to see you guys @ the dentist is not a pain. |
January 9, 2011 - Galina D.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Dr. Cortez is always outstanding. He is kind, considerate, and he explains everything so completely. He really cares about the children and the parents. All of the staff members at the dental office are very professional and caring. | |
| Do you have suggestions to help us improve our service? | |
| You are the greatest! |
December 28, 2010 - Emily B.
| Is there anyone you would like to recognize for outstanding or less-than-outstanding service? | |
| Everyone who works at the office is outstanding. We have been so pleased since we started using Dr. Cortez's office. Thank you |